MADAMI s.r.o.

address: Křičenského 451, Dašice 533 03
Email: madami@madami.eu

ID: 64824209
TIN: CZ64824209
Phone: +420 777 726 026

  • Our company operates an electronic shop (e-shop) on the domain www.madami.cz. 
  • We process certain personal data for the sale of goods and related services and the operation of our website.
  • We process personal data only within the European Union.
  • Our company does not have a designated data protection officer.
  • Our company does not make decisions based on automated processing or profiling.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR")

  1. Processing of personal data
  2. Processing of personal data when using the contact form

If you enquire about our products and services, we will work with the contact details you provide, mainly via the enquiry form. These are:

  1. Name
  2. Last name
  3. e-mail
  4. phone number where you can be reached

We need to know this information in order to contact you for further arrangements regarding the delivery of the ordered goods or the provision of the ordered services. This is processing on the basis of Article 6(1)(b) GDPR - contract negotiations or pre-contractual measures at your request. If we do not establish further cooperation, we will process your data for a maximum of 1 year from our last communication.

Processing of personal data in case of purchase

If you make a purchase with us, we will work with the information you give us about yourself on the order form. This includes, in particular, billing information. 

  1. Name
  2. Last name
  3. Billing address
  4. Address for delivery of goods
  5. e-mail
  6. phone number where you can be reached

We need to process personal data in order to fulfil our contractual obligations to deliver the goods or services you have ordered. The personal data you provide will enable us to communicate with you regarding the status of your order, or regarding complaints or your queries. We will also process the personal data in order to fulfil our obligations under the law (mainly for accounting and tax purposes, or to deal with complaints, etc.). This is processing based on Article 6(1)(b) GDPR - performance of a contract and Article 6(1)(c) GDPR - performance of our legal obligation. If we do not establish further cooperation, we will process your data for the duration of our performance of the service and thereafter for 1 year from the last time such service was provided or goods were delivered.

Who can see your personal data?

Your data remains stored with us. However, the data may be accessed by third parties who operate the e-shop, pay for orders or transport orders. These include:

  • operator of the Upgates e-commerce platform.
  • companies involved in the dispatch of goods (PPL)
  • companies involved in the dispatch of payments Comgate, Raiffeisenbank 

For further questions regarding the processing of personal data, please contact us at madami@madami.cz

Newsletters (commercial communications) 

If you are a customer and you have not explicitly opted out of receiving information communications, we will use your e-mail address for the purpose of sending you information about new products, special offers and loyalty programmes. This is permitted by Section 7 (3) of Act No. 480/2004 Coll. If we do not establish further cooperation, we will process your data for 1 year from your last purchase. You can unsubscribe at any time by using the mechanism described at the foot of each newsletter or by sending an email to: madami@madami.cz

Use of cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognises them on each subsequent visit. 

Cookies perform a variety of tasks, such as enabling you to navigate between websites efficiently, remembering your preferences and generally improving the user experience. They can also ensure that the advertisements displayed online are better tailored to your personality and interests.

We use the following cookies on the website:

  • Necessary cookies: these are required for the operation of the website, for example, to allow you to log into secure areas of the site and other basic functionality of the site. This category of cookies cannot be disabled.
  • Analytical/statistical cookies: for example, they allow us to recognise and track the number of visitors and to monitor how our visitors use the website. They help us to improve the way the site works, for example by enabling users to easily find what they are looking for. We only run these files with your prior consent.
  • Advertising cookies: used to track preferences and allow us to show you advertising and other content that best matches your interests and online behaviour. We only run these cookies with your prior consent.

Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.

Information about cookies and the current list of cookies can be found via the individual web browsers, most often under Developer Tools.

Consent can be expressed by means of a check box contained in the so-called cookie bar. You can subsequently refuse cookies in your browser settings or set to use only some of them.

For more information on managing cookies in individual browsers, please visit the following links

Your rights in relation to the processing of personal data

The GDPR gives you, among other things, the right to contact us and ask for information about what personal data we process, to request access to this data and have it updated or corrected, or to request a restriction on processing, you can request a copy of the personal data we process, request that we delete your personal data in certain situations, and in certain cases you have the right to data portability. You can object to processing on the basis of legitimate interest.

If you believe that we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection or take your claims to court.

These terms and conditions are effective and valid from 11.3.2024